Wireless networks have a network security key to help protect them from unauthorized access. See the documentation for your router for more detailed info, including what type of security is supported and how to set it up. In Windows 7 or Windows 8. Select Set up a new network , then choose Next. The wizard will walk you through creating a network name and a security key. Write down your security key and keep it in a safe place. You can also save your security key on a USB flash drive by following the instructions in the wizard.
Use a firewall. A firewall is hardware or software that can help protect your PC from unauthorized users or malicious software malware. Running a firewall on each PC on your network can help control the spread of malicious software on your network, and help protect your PCs when you're accessing the Internet.
Windows Firewall is included with this version of Windows. Select the Network or Wifi icon in the notification area. In the list of networks, choose the network that you want to connect to, and then select Connect.
If you have problems with your Wi-Fi network when using Windows 10, see Fix Wi-Fi problems in Windows for advanced troubleshooting info. Choose the network that you want to connect to, and then select Connect. If you have problems with your Wi-Fi network when using Windows 11, see Fix Wi-Fi problems in Windows for advanced troubleshooting info. Windows 11 Windows 10 Windows 7 Windows 8. Type the security key often called the password. Follow additional instructions if there are any. Need more help?
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Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:.
Type netsh winsock reset and select Enter. Type netsh int ip reset and select Enter. Uninstall the network adapter driver and restart. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update. Before uninstalling, make sure you have drivers available as a backup. Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.
Expand Network adapters , and locate the network adapter for your device. After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem.
If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling. Check if your network adapter is compatible with the latest Windows Update. If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:.
Select the Start button, then enter settings. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:. To learn how to hide updates, see Hide Windows Updates or driver updates. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Start button, then enter settings. Using network reset should be the last step you try. This can help solve connection problems you might have after upgrading from Windows 10 to Windows It can also help to fix the problem where you can connect to the internet, but can't connect to shared network drives.
Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. Under Network profile type , select Private.
Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences. In Device Manager, select Network adapters , and then double-click the network adapter name. Select the Advanced tab and look for a Wireless Mode setting. Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network.
These settings include the network security type, key, network name SSID , and so on. To fix this, remove or "forget" the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC. Select Wi-Fi , then select Manage known networks. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection.
For more info, see Wi-Fi problems and your home layout. There may be additional troubleshooting steps you can try, depending on which symptoms you're having. To view these steps, check out Wi-Fi connection icons and what they mean. Setting up a wireless network. How to find your wireless network password.
Analyze the wireless network report. Wi-Fi tools and apps. Make a Wi-Fi network public or private in Windows. Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. Under Change your network settings , select Network troubleshooter. In the search box on the taskbar, type Command prompt. In the search box on the taskbar, type Device Manager , and then select Device Manager from the list of results.
If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows. This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows Under Network profile , select Private.
Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection. Check for additional symptoms for the "No internet connection" icon. Make a Wi-Fi network public or private in Windows Swipe in from the right edge of the screen, select Settings , then select the Network icon.
Swipe in from the right edge of the screen, and then select Settings. Select the Network icon, and then select Hidden network.
The network will be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:. Open Connect to a Network by selecting the network icon in the notification area. Select Unnamed Network , select Connect , and then type the network information. The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network..
Let Windows try to help you fix the problem. Try running the Network troubleshooter to see if it can diagnose and fix the problem. Select the Start button, start typing Network problems , and then select Identify and repair network problems in the list. The Network Troubleshooter mentioned above can help diagnose and fix common connection problems. After using that, try running the network commands below because the combination of doing these two things can help you get connected.
Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:. This helps create a new connection to your Internet service provider ISP.
So if you unplug the modem and lights stay on, remove the battery from the modem. If it is, contact your ISP. At the command prompt, type ipconfig. Look for the IP address listed next to Default gateway. For example, The result should be something like this: Reply from Try using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs.
Select the Start button, start typing Troubleshooting , and then select Troubleshooting in the list. Update the network adapter driver. An outdated or incompatible network adapter driver can cause connection problems. Check to see if an updated driver is available.
Select the Start button, start typing Device Manager , and then select it in the list. In Device Manager, select Network adapters , right-click your adapter, and then select Properties. Select the Driver tab, and then select Update Driver. Open your web browser and type the IP address for your wireless router.
This setting is often on a Wireless Settings page. Select the Start button. Start typing cmd and right-click Command Prompt in the list. Select Run as Administrator , and then select Yes. Write down the address that appears next to Physical Address for your wireless network adapter. Sign in with your user name and password, then look for a setting that says MAC Address Filter or something similar.
Look in the Wireless Network section. If Wi-Fi is on, the button should say Turn wireless off. In the search box, type wireless and then select Manage wireless networks. Select Add , and then select Manually create a network profile. If you want Windows to automatically connect when the network is in range, select the Start this connection automatically check box.
Select the Connect even if the network is not broadcasting check box, select Next , and then select Close. Open the Network troubleshooter by right-clicking the network icon in the notification area and then selecting Troubleshoot problems. Type cmd in the search box, right-click cmd in the list, select Run as administrator , and then select Yes. Open the Network Adapter troubleshooter by selecting the Start button and then selecting Control Panel. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Type cmd in the search box and right-click cmd in the list. Select Run as administrator , and then select Yes. Windows 11 Windows 10 Windows 8. Things to try first Try these things first to help you fix or narrow down the connection problem. To run the Network troubleshooter Select the Start button, then type settings. Follow the steps in the troubleshooter and see if that fixes the problem. The results should be something like this: Reply from At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem: Type netsh winsock reset and select Enter.
Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows.
To check, try temporarily uninstalling the recent Windows Update: Select the Start button, then enter settings. Select the most recent update, then select Uninstall. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.
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